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Mission & Vision

Mission |

To serve the needs of Fitchburg through innovation and teamwork.

Vision |

To be a partner in building a thriving, inclusive and sustainable community that everyone is proud to be a part of.

Our Values

Service

We support our community and each other through accurate, reliable and timely responses.

Teamwork

We work together to provide efficient service and solve problems.

Accountability

We demonstrate our responsibility to all through responsive, transparent and ethical actions.

Innovation

We strive to be forward thinking while using our resources creatively and efficiently.

About the team!

Employee Testimonials

Ben Schulte
Ben Schulte

Senior Project Engineer

“It’s fun getting to meet with residents and get out of the office to see how things are functioning every day. I really enjoy having a job where you have a connection with those you serve and have an impact on those in your community. ”

Kim Miller
Kim Miller

Fire Administrative Services Manager

“I love how we get to connect with the community and make a positive impact. My favorite part is seeing residents of all ages getting excited to see and interact with our firefighters. ”

Murilo Alves Zacareli
Murilo Alves Zacareli

Shelver

“I love knowing what the newly released books are. It’s always fun to see what people are reading. And of course, the wonderful and supportive library staff I work with.”

Rodney James
Rodney James

Police Telecommunicator

“The people that I work with have kept me here for 20 years. Fitchburg is a good community to be a part of and a great work environment. ”

Angie Rollinger
Angie Rollinger

Police Officer

“I love that I have an opportunity to make a positive impact on people and be their calm in the chaos. I always try to make my interactions with the public as positive as I can. I find it so rewarding when people stop me to tell me that kindness made an impression. I love that the City of Fitchburg provides a variety of call types and keeps me on my toes.”

JD Yim
JD Yim

IT Specialist

“Working in Fitchburg is meaningful. The IT work that I do affects staff operations, which affects the City. The facilities other than City Hall that I go to are reminders of how IT can stretch throughout Fitchburg. With this in mind, it reminds me to take pride in my work and team. Not only that, but because I work with an energetic and supportive team, my skills grow and improve as a result of that. People are kind to each other here.”

Joyce Frey
Joyce Frey

Economic Development Specialist

“There are so MANY things that I love about the work I do. I never have the same day at work. I enjoy problem solving. I love working with the public but the very best thing about Fitchburg is the AMAZING staff that I get to work with each and every day. I have made some very deep and lasting friendships with my co-workers and they have been by my side through some very difficult life changes. We all work very hard together but enjoy hanging out after hours. This is truly a gift.”

Nick Boucher
Nick Boucher

Production Assistant

“I love how hands-on and varied the work is. Even though I work heavily on editing and the design aspect of our programs, there is still lots of variety in what I can do. The FACTv team is a great team, and their experience gives me a lot to learn from. I’m very grateful to be able to work with the team that we have here.”

Zack Jones
Zack Jones

Associate Planner

“I really love the human scale of it all. When I am doing the work that is impactful and meaningful for community development, that is the best. I really enjoy tailoring areas to be places that people want to live and have pride in those homes or businesses.”

Jack Pearson
Jack Pearson

Code Enforcement Inspector III

“I enjoy coming to work every day with a smile & a 'good morning', and the genuine people that work for the City. They are very compassionate in all departments. From administration on down the ladder, it takes all of us to make a great team and that is exactly what we have...A GREAT TEAM that feels like a second family."”

Cesar Lopez
Cesar Lopez

Police Sergeant

“For the policing profession, Fitchburg has it all. We maintain our relationships with the rural and urban communities we serve, and there are constant challenges with both. There’s literally no “dull moment” here in Fitchburg and that makes for a job that makes memories! That, coupled with smaller size of our department (compared to a Madison or Dane County) allows us all to actually get to know one another and develop solid team skills and work cases that only specialized units at other departments would work. ”

Employee Moments

We invite you to make memories with us!

Image 1 of 16 in gallery section. Image title is Community fun.Image 2 of 16 in gallery section. Image title is Cal & Manny 1st Day of School.Image 3 of 16 in gallery section. Image title is City Staff .Image 4 of 16 in gallery section. Image title is Where's Kevin? .Image 5 of 16 in gallery section. Image title is Go Purple Alzheimers.Image 6 of 16 in gallery section. Image title is Stuff a Squad.Image 7 of 16 in gallery section. Image title is Library Halloween Hunt .Image 8 of 16 in gallery section. Image title is COVID at the Library.Image 9 of 16 in gallery section. Image title is Drago.Image 10 of 16 in gallery section. Image title is Fire.Image 11 of 16 in gallery section. Image title is Our Public Works Heroes.Image 12 of 16 in gallery section. Image title is Meet the Senior Center - breaking ground for patio! .Image 13 of 16 in gallery section. Image title is Celebrating Bdays.Image 14 of 16 in gallery section. Image title is Take your Dog to Work Day.Image 15 of 16 in gallery section. Image title is City Staff Re-Write the Mission, Vision and Values.Image 16 of 16 in gallery section. Image title is City Staff Came Together to Donate Birthday Kits to Badger Prairie Food Pantry.

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